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Pawa IT Solutions Limited

Physical Address

Kilimani Trade Center (Jami Bora Bank House)
Argwings Kodhek Groove, Nairobi
Kenya.

 

Postal Address

P.O Box 51641 - 00200
Nairobi, Kenya.

Contact Details

Phone: +254 778 072282
Mobile: +254 717 845316‬‬
Email: sales@pawait.africa

Company Mission

To be the premier cloud solutions partner, to power businesses

Company Vision

To grow to be a professional cloud solutions company offering a full suite of solutions that meet business needs in the 21st century.

Our Values

The best cloud technical competency in the industry
Professionalism and mutual respect with each other and our clients
Collaboration within Pawa IT Solutions and our clients
Feel free and happy to be at work

Our Promise

Optimal utility of the solutions we provide
Dedicated to offering the best service to our clients
Proactive collaboration to solve unique business challenges through our technical and solutions expertise

What We Guarantee Our Clients

Support

Our direct support is through direct email and telephone channels while our indirect support is through engagement through our Medium Channels where we posts G Suite solutions and product updates from time to time here; https://medium.com/pawa-it

Service Level Agreement

A Guaranteed Service Level Agreement inclusive of Consultation, Phone Support, Online support and Access to our Knowledge base and Video tutorials.

Cost Discount and Credit Duration for up to 2 Months

We understand sometimes cash flow is not very smooth. This is not reason to have your core communications services such email interrupted. We make sure your services and account keep running in such times upto 2 Months credit duration

Training

Onsite Admin and end User refresher training upon your request just to ensure that your staff can fully utilize the solution

Billing and Cost Management

Billing and Cost Management on your behalf to make sure your account is in Good Standing so you will not worry about service interruptions.

Product Updates

Product Updates, We make the transition to such changes painless to our clients through our detailed stepwise guides and manual publications.

System Integration

Custom application development and application integrations such as CRM integration and business process automation through Google Cloud solutions.We also provide direct and indirect support.

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