Customer Profile
Founded in 2015 by the Kenya Bankers Association (KBA), Pesalink is a cornerstone of the Kenyan fintech ecosystem. Its flagship product provides a secure, 24/7 account-to-account payment rail that bridges the gap between commercial banks, SACCOs, and payment service providers. Handling high transaction volumes daily, Pesalink prioritizes data integrity and system performance as mission-critical components of its digital operations.
The Challenge
Pesalink’s reporting was hindered by a legacy manual cycle that delayed business insights by over 24 hours. The process meant that analytics workloads were tightly coupled to operational databases, followed by manual data exports and spreadsheet consolidation. This labor-intensive workflow created significant operational risks through potential human error, while large on-premise historical archives increased infrastructure strain and maintenance costs, preventing the real-time monitoring necessary for a high-speed payment processor.
The Solution
Pawa IT Solutions engineered a hybrid cloud architecture leveraging the Google Cloud ecosystem to automate Pesalink’s entire data lifecycle. Data is securely extracted and orchestrated using a secure hybrid cloud data platform. This automated pipeline feeds interactive dashboards, replacing static reports with near real-time insights while ensuring all transfers are aligned with Pesalink’s security, governance, and compliance requirements.
The Partner’s Role
As a strategic technical partner, Pawa IT Solutions designed and implemented the end-to-end hybrid architecture. They provided the specialized engineering expertise required to bridge legacy on-premise systems with cloud-native scalability, managed the implementation of enterprise-grade encryption, and conducted extensive knowledge transfer with Pesalink’s internal teams to ensure long-term system maintainability.
The Results
Key results include:
- Accelerated Visibility: Reporting latency dropped from 24 hours to just 10 minutes, enabling proactive operational management and real-time transaction trends monitoring.
- Reduced Operational Risk: Full automation eliminated manual data handling, ensuring high data integrity and consistency across all business units.
- Elastic Scalability: The hybrid framework provides a resilient and flexible foundation, allowing Pesalink to easily integrate new data sources for future analytics and data initiatives as they scale.
Customer Quote
“The data project has strengthened Pesalink’s ability to turn operational data into timely, trusted business insight. It has reduced manual effort, improved reporting turnaround, and created a scalable analytics foundation that supports better operational visibility while protecting the performance of our core payment services.”
Festus Were
Head of Platform Engineering, Pesalink
