Pawa IT ignited the conversation on Artificial Intelligence (AI) with “Virtual Agents Explored” at Villa Rosa Kempinski, Nairobi (April 4, 2025).
The event brought together industry leaders, innovators, and tech enthusiasts to showcase how AI-powered virtual agents are transforming customer experience, customer service, and digital transformation—from instant 24/7 customer support to smarter customer acquisition and seamless knowledge management. Live demos featured pawait.io Virtual Agents, Google Cloud’s AgentSpace, and Gemini AI, proving that intelligent automation and conversational AI are no longer the future but the present.

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