Dear Valued Customer,
Welcome to the Pawa side of tech :-). The Pawa IT Customer Success team is committed to giving you quality service with our dedicated team of Technical Account Associates who can be reached via [email protected]. Your Technical Account Associate is your main in-person resource for your Cloud Service at Pawa IT Solutions Ltd and is available to support you in the following ways:
- General Product and Service queries
- Account utilization information
- Information on related Cloud products and services
- Product pricing information
- Upgrade inquiries
- Escalations to the support and finance team when the need arises
The Pawa IT Support team ([email protected]) and Finance team ([email protected]) are at your disposal to help with technical and finance queries respectively, and you can send them an email with your specific requests. However, if you are unsure about any other query, do not hesitate to contact the Technical Account Associates.
To enable to get the most out of our services, please check out these resources: https://gws.pawait.co.ke/
The Customer Success Team
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